Delivery charges will be automatically calculated at the checkout and will depend on the total weight and size of your order and also on your location.

Most orders are dispatched within 2 - 5 working days upon receipt of cleared payment. Some fabricated items may require longer leadtimes and this is stated on the item pages for such products. From dispatch, delivery within the UK is usually next day however this may vary for offshore and European locations. Whilst delivery dates are given in good faith, no responsibility can be accepted for costs, damages, charges or expenses caused directly or indirectly by any delay in the delivery of your order.

We have experienced packing staff who will package your order in a manner which will help protect your product in transit. Depending on the size and weight of your order we will either deliver your order via Royal Mail, a reputable courier/pallet company or by our own transport.

In the unlikely event your order has been damaged in transit, please contact us immediately. To help process a  replacement and to raise a claim against the delivery company, we will usually ask for a photograph of your damaged order. In most cases, collection of the damaged item(s) will take place when the replacement is delivered.

All orders may be collected from our trade counter Monday to Friday (excluding public holidays) however we do ask customers to call us in advance to ensure material and products will be available at time of collection. Click here for a map and contact details.